All virtual products (Unless stated differently in item description) are delivered instantly to your provided email address immediately upon successful payment.

Physical products are dispatched the same or the following day, shipping takes 3–5 business days. Shipping is included in the price of the product. However, if your total order reaches 300€ or more, we use express shipping which delivers your order within 3 days. A shipping confirmation, including a tracking number, will be provided once your order has been dispatched so you can monitor its progress in real time.

DHL Track and Trace https://www.dhl.com/us-en/home.html
FedEx Track and Trace https://www.fedex.com/en-us/tracking.html
Copy the tracking number from your order email and paste it into the website of your chosen courier

Yes, you can cancel your delivery or change your delivery address/email within 12 hours of your purchase.

Yes, your parcel is shipped discreetly! We understand the importance of privacy, so all packages are plain and unbranded, ensuring complete confidentiality. Rest assured, your purchase will arrive securely, with no indication of the contents on the outside.

We offer a full refund within 7 days after the purchase, no questions asked. Additionally, if your order does not arrive within the promised timeframe (3-5 days), you are eligible for a full refund. To request a refund, simply contact our support team with your order details. Refunds typically take ~12 hours to process.